It’s great to be in an expanding business, but growth brings its own set of challenges. For Prime Car Wash, that meant juggling associated companies for each of their locations, dealing with complex financial issues and adding health benefits for their growing work force.
When your company is on the move, you need a partner that moves as quickly as you do. So Chris Galloway and his two partners turned to Sponsel CPA Group for help.
Prime Car Wash opened their first Indianapolis location in August 2012 and have since added two more. Galloway, who is CFO along with co-owner, says they’re on track to open another two by next summer – and their ambitions go further. “We’re not just limiting ourselves to Indianapolis. If we find good spots, we’ll go after them,” he said.
A chiropractor by training who still practices, Galloway joined with his medical partner and a sales veteran to dream up a new kind of car wash. In addition to a high-end conveyor wash and bays, they offer “express details” in around 30 minutes that clean every nook and cranny of the car, even leather seat treatments and carpet shampoo. Customers can pass the time in their in-house café.
Prime has also spearheaded the use of memberships, with nearly half of their business coming through monthly fees in exchange for unlimited washes. “We didn’t invent the membership system, but we brought it to the forefront of the Indianapolis market,” Galloway said.
Referred to Sponsel CPA Group by a vendor, Galloway and the other owners met with Partner Lisa Purichia and her Entrepreneurial Services team. They were impressed with the way Sponsel put together a package of services custom-tailored to their needs. Their bookkeeping, payroll and other needs are taken care of quickly and accurately. Coming from a medical background, Galloway often finds himself having questions on a particular financial issue – and needing an answer right away.
“With Sponsel I never feel like I’m a burden. I can access them by phone or email anytime,” he said. “We’re able to pivot quickly, and with a company that’s growing like ours that is very important. They do a great job for us.”