By Lisa Purichia
Partner, Director of Accounting & Retirement Plan Services
[email protected]
As the adage goes, your first impression is the best impression. In this tight labor market, that impression is critically important in recruiting and retaining talent. Are you enabling your newly recruited staff with the information and tools to be successful hires?
The best way to leave a lasting impression on new team members is through an organized, comprehensive onboarding process. This should go far beyond a day or two of introductions and paperwork. It should be a deep dive into the company’s culture that opens their eyes to the broad depth and breadth of your business as well as the long-term vision for it. Make your expectations of new employees crystal-clear and easy to understand.
Employers often don’t invest enough time in developing this process and connecting with new employees. Younger professionals are particularly hungry for this kind of connection. They not only want to know how your company can benefit them and clients, but also how it contributes to the greater society. What are your social values? What are your community outreach efforts?
Of course, as you grow, the more difficult this process becomes, but stick with it! Again, this isn’t like college orientation day; it should be an ongoing, in-depth process. And it should include a buddy system or formal mentoring / shadowing program lasting anywhere from 90 to 180 days. This will help new employees feel like team members rather than outsiders. It will also allow the new team member to learn the unspoken do’s and don’t’s that are not formally documented anywhere. During this time, help them carve out their career path and see their growth potential. Ask them what level of the respective career ladder they ultimately want to reach, and let them know how you can help them achieve their goals.
All of these steps in the onboarding process will help you build a reputation as a business with a friendly, collaborative environment that attracts and retains talent. You will have an energized workforce that is engaged to deliver your desired results. You’ll be known as a business that immediately pops up in the minds of young professionals eager to enter the workforce. You’ll be an employer of choice!
If we can assist you further with achieving success in your business, please contact Lisa Purichia at (317) 608-6693 or email [email protected].